HOT ITIL-4-FOUNDATION QUESTIONS, ITIL-4-FOUNDATION VALID EXAM ANSWERS

Hot ITIL-4-Foundation Questions, ITIL-4-Foundation Valid Exam Answers

Hot ITIL-4-Foundation Questions, ITIL-4-Foundation Valid Exam Answers

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Tags: Hot ITIL-4-Foundation Questions, ITIL-4-Foundation Valid Exam Answers, ITIL-4-Foundation Reliable Exam Syllabus, New ITIL-4-Foundation Braindumps Ebook, Valid Braindumps ITIL-4-Foundation Book

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ITIL is a globally recognized framework for IT service management. It is widely used by companies and organizations to manage their IT services efficiently and effectively. ITIL 4 is the latest version of this framework, and it offers a comprehensive approach to IT service management. The ITIL 4 Foundation Exam is the entry-level certification exam for IT professionals who want to learn about ITIL 4 and become certified in the framework.

>> Hot ITIL-4-Foundation Questions <<

ITIL ITIL-4-Foundation Valid Exam Answers | ITIL-4-Foundation Reliable Exam Syllabus

Experts at FreePdfDump have also prepared ITIL ITIL-4-Foundation practice exam software for your self-assessment. This is especially handy for preparation and revision. You will be provided with an examination environment and you will be presented with actual exam ITIL ITIL-4-Foundation Exam Questions. This sort of preparation method enhances your knowledge which is crucial to excelling in the actual ITIL ITIL-4-Foundation certification exam.

ITIL 4 Foundation Exam is designed to test an individual's knowledge of the ITIL framework and its key concepts. It covers the four dimensions of service management, which are organizational, people, information, and technology. It also covers the ITIL service value system, which is a model that describes how ITIL practices work together to create value for customers and stakeholders.

ITIL 4 Foundation exam is the entry-level certification for IT professionals who want to demonstrate their knowledge and understanding of IT service management. ITIL 4 is the latest version of the IT Infrastructure Library (ITIL), a set of best practices for IT service management. The ITIL 4 Foundation exam covers the fundamental concepts and principles of ITIL 4, including the four dimensions of service management, the service value system, and the service value chain.

ITIL 4 Foundation Exam Sample Questions (Q529-Q534):

NEW QUESTION # 529
What includes governance as a component?

  • A. Practices
  • B. The service value system
  • C. The guiding principles
  • D. The service value chain

Answer: B


NEW QUESTION # 530
Which is a key element of the 'think and work holistically' guiding principle?

  • A. Eliminating metrics which do not contribute to achieving an objective
  • B. Assessing which procedures can be re-used when improving a service
  • C. Understanding the methods applicable to complex systems
  • D. Using technology for standard tasks to give people time for complex activities

Answer: C

Explanation:
No service, practice, process, department, or supplier stands alone. The outputs that the organization delivers to itself, its customers, and other stakeholders will suffer unless it works in an integrated way to handle its activities as a whole, rather than as separate parts.
Taking a holistic approach to service management includes establishing an understanding of how all the parts of an organization work together in an integrated way (remember the four dimensions of service management?), including having an end-to-end visibility of how demand is captured and translated into outcomes. In a complex system, the alteration of one element can impact others and, where possible, these impacts need to be identified, analysed and planned for.
To apply this principle successfully, consider this advice:
* Recognize the complexity of the systems
* Collaboration is key to thinking and working holistically
* Where possible, look for patterns in the needs of and interactions between system elements
* Automation can facilitate working holistically
https://www.bmc.com/blogs/itil-guiding-principles/


NEW QUESTION # 531
What is the purpose of the 'deployment management' practice?

  • A. To protect the information needed by the organization to conduct its business
  • B. To make new and changed services and features available for use
  • C. To move new or changed components to live environments
  • D. To plan and manage the full lifecycle of all IT assets.

Answer: C


NEW QUESTION # 532
When using the 'continual improvement model, which information should be produced by an organization to understand where the organization is now?

  • A. Measureable Targets
  • B. Assessment results
  • C. Business objectives
  • D. Improvement plans

Answer: B

Explanation:
The second step is to conduct an objective current-state assessment of existing services and service management practices. This should include consideration of the users' perception of the value being received, along with a review of people's competencies and skills, the processes and procedures involved, the capabilities of the available technological solutions and the prevailing organizational culture. The success of an improvement initiative depends on a clear and accurate understanding of the starting point and the required impact of the initiative.
For example, an organization can measure the current net promoter score (NPS) from a customer satisfaction survey, conduct a benchmark survey against its competitors or review findings of operational statistics or audit reports to understand its current state. If this step is skipped, the current state will not be understood and there will not be an objective baseline measurement against which improvement can be measured.
https://www.bmc.com/blogs/itil-continual-improvement/


NEW QUESTION # 533
What is the purpose of the 'problem management' practice?

  • A. To reduce the likelihood and impact of incidents by identifying actual and potential causes of incidents, and managing workarounds and known errors
  • B. To protect the information needed by the organization to conduct its business
  • C. To minimize the negative impact of incidents by restoring normal service operation as quickly as possible
  • D. To align the organization's practices and services with changing business needs through the ongoing identification and improvement of services

Answer: A


NEW QUESTION # 534
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ITIL-4-Foundation Valid Exam Answers: https://www.freepdfdump.top/ITIL-4-Foundation-valid-torrent.html

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